Current customers can contact us at any time by emailing firstname.lastname@example.org or by calling 1.877.726.4342 between the hours of noon and 8 p.m. Eastern Time, Monday–Friday.
Once your request has been received, you’ll receive an immediate response and a support ticket number. Our support team will be reaching out to assist you.
Please note that RangeForce will email and notify customers at least five days prior to any planned service outages or downtime.
RangeForce is here to ensure your success. We work with hundreds of customers, across industries, and have the right experience to drive results for your program. Our customer success team is committed to working with you as you navigate the world of cybersecurity training.
When you sign on with RangeForce, our customer success team will partner with you to begin outlining your success plan. Within the first few days, we’ll meet together to review the platform and form a clear path to begin upskilling your cybersecurity team.
Telling the story of cybersecurity training to your leadership is critical. Clear metrics enable you to quantify preparedness and convey ROI. RangeForce’s customer success team will work with you to build custom reports to provide this visibility and other key insights with your executive team.
Please check your spam folder, and security services that might quarantine unknown messages, for an email from email@example.com. If you still cannot find your invitation, reach out to firstname.lastname@example.org. Let us know that your invitation has not arrived and we'll resend it to you.
After creating your RangeForce account, an email from email@example.com will be sent to you to verify your email address. If the email has not arrived, please check your spam folder and security services that might quarantine unknown messages. If you still cannot find your invitation, reach out to firstname.lastname@example.org and we can assist you with alternative verification methods.
Every RangeForce module includes a feedback tab which you can use to rate and review our courses. The RangeForce team reviews this feedback in near real-time. Our goal is to create the very best cybersecurity training platform on the market, and your feedback is critical to ensuring the success of our learners. We also encourage you to send any additional feedback or suggestions to email@example.com.
Nothing at all! RangeForce training modules are browser-based. All you’ll need is a modern browser, sufficient bandwidth, and a desire to learn new skills and concepts.
To access training, you must be part of an active training plan. If you do not see any training content on your dashboard, contact your program administrator to verify that you were added to your organization’s training plan. If you do not have a program administrator and use an individual RangeForce license, contact firstname.lastname@example.org for assistance.
You can make a certificate request by completing the request form at https://certificate.rangeforce.com.